garrylengthorn

13-mar-12

In Uncategorized on March 12, 2012 at 11:39 pm

So hopefully you got my spot the difference answer yesterday, which of course was a Geordie called Heather in the background. Sorry, but we took our eyes off her for 5 minutes and let her loose in London!

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So this morning at work was full of meetings with technology discussions.

Our Citrix remote access solution was first on the agenda with discussions around the provisioning process, as well as the communications regarding a recent product enhancement. As some of you may recall, we recently expanded our product offering to support IOS and Android devices, but the process around how you request the service has been unclear and the communications associated with it, so an action with me to deliver this.

Next it was on to our Desktop roadmap to discuss how and what we deliver as our next generation of desktop in Australia to meet performance requirements for that region. If you are currently using our desktop product in Asia, it is far from ideal in terms of how it performs. Over the coming weeks, we expect to deliver our next generation end point and hopefully it provides the wow factor.

And finally it was on to our Exchange 2010 migration to discuss the outputs for our next test phase. This has indeed been a long project, but thankfully we are now close to finalising the final set of testing before communicating the migration plan and dates.

With our investment in technology over the last 12 months, these are indeed challenging times to get these to a stage where our customers can start to see the benefits!

At one point I got excited by a baking pies and oven analogy to do with the Exchange migration. Clearly I am overdue a holiday!

In amongst all of this, I had three other meetings around Connect the world (Sir Bob Geldof project), monitoring software for our telephones (for those who are interested, we are looking at Nectar) and a meeting with our HR rep to discuss a key staffing matter around our proposed move to London.

Thankfully, at least the day was broken up by my son Thomas buying me lunch, which was a real nice surprise, as it came completely out of the blue and more importantly did not end with some confession or thing for me to do!

So, all in all, it’s been a busy week so far and it’s only Tuesday!

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